The role of records managers is rapidly changing. The days of the records management department being viewed as a dusty cost center is rapidly coming to an end. Records managers are becoming more closely aligned with Legal and Compliance and it is crucial that records management supports their organization’s business objectives. The rapid increase of electronic records and a move to less paper-intensive processes is changing the metrics records managers need to monitor. While all the traditional records management metrics must continue to be watched closely, there are new analytics to consider. Thankfully dashboards and user-friendly reporting are becoming standard tools within most records management software.
Topics covered in this webinar will include:
- How to effectively present your metrics
- What you should expect from your records management vendor and applications
- Traditional metrics you must monitor for a cost effective records management program; paper and digital
- Metrics you may have not considered