Access Customer Testimonials
Trusted by Organizations Like Yours
At Access, our greatest measure of success is the success of our clients. Every day, we partner with organizations across industries to help them unlock the full value of their information, streamline processes, and reduce risk.
But don’t just take our word for it—hear directly from the people who’ve experienced the impact of working with Access.
Exceptional Customer Service
Access had great customer service from day one. They made sure we got all the assistance we needed to make an informed decision on their product.
Quality 5-Star Partnership
Always delivered on promises, and a wonderful business relationship with my Account Representatives. No problem too big to solve. Access genuinely cares about your company and needs.
Great Team & Outstanding Support
In choosing Access after leaving our previous storage vendor – price and location was important, but not as important as delivery and exceptional customer service. I know every person that can get my boxes to my office for my customers with no hassle.
Service and Tools You Expect
Large or small account, you are treated the same. Access has the tools you need to support your entire program, and with a customer service team that responds quickly, your job gets easier.
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They worked on retrieving and storing our electronic medical records from MyUnity when we transitioned to a different EMR system. We are pleased with their commitment to quality work in this area. They were responsive to our needs and did their best to keep the project moving, even with our delays in getting information to them.
We worked with them on our EMR conversion project. They were pleasant to work with, very attentive to our questions and requests ensuring conversion project stayed on track. We are appreciative for their commitment, knowledge, and affordable solution for our EMR data conversion
They were wonderful to work with. From the first meeting with sales to the regular meetings with the project team, everyone was so knowledgeable. We had an archival need with changing circumstances throughout the project and their team was able to adapt and meet project deadlines seamlessly. We would highly recommend them!
We were very pleased with their archiving solution provided for our old clinic EMR. We plan to utilize them to archive several of our other legacy EMRs.
We worked with them to extract, convert, and store our legacy EMR data. Their team worked diligently and creatively to extract data from multiple legacy systems to generate a product that was able to synthesize medical records data by patient regardless of the legacy system from which the data was extracted. This creates a seamless experience for end users and a better product for the individuals we serve.
The technical team did a great job in delivering complex requirements to make this archival successful for our organization.
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Technologies That Solve Real Problems
Pullman Regional Hospital completed a clinical and financial archive project. We felt they were a great fit as they had experience pulling the data from the four different legacy vendors and could help us to transition both our data to archive as well as help with the data conversion in our new EMR. We appreciated the great project management – always available for calls and emails and kept weekly meetings and project plans to help remain on track.
Bacharach Institute for Rehabilitation was closing its doors and ‘needed’ to find a company that worked with archival services. We are very pleased with the outcome of the project. They were very receptive to our needs and all the different EMRs utilized throughout the history of the facility. The project was completed on time with outstanding results.
We worked with them on our electronic medical records archiving project. We are very pleased with their commitment to quality work in this area. They are knowledgeable in healthcare technology and have done a great job keeping the project on target. We are grateful for them providing us with an affordable solution to manage our patient data.
The process of migrating and storing our data went incredibly smooth with them. We ended up having to migrate far more data than we anticipated and they were able to pivot quickly, update the work plan and keep to our tight timeline. The team was always available and accessible (outside of planned meetings) and a pleasure to work with throughout the process. We were extremely pleased with the process and with the final product.
We upgraded our Electronic Medical Record system which created a need to archive the data from 10 different systems. This was a large project that started with evaluating five data archive solutions. Because of their experience, familiarity with our legacy systems, and the security of our data, the decision was clear. They truly became our business partners in this effort. We remained on schedule and on budget. Throughout the project, their team was extremely responsive to all our emails and other communications.
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They performed data archival for 3 of our hospitals. They were clear and concise in their expectations for our team from a data collection perspective, the validation process and timing of the implementation were perfect! The team is wonderful to work with!
The Account Manager, and her team were exceptional to work with. They were readily available, quick to respond, and always followed up. They made this transition smooth and easy and their customer service is great.
The team is pleasant to work with and responsive to our questions and requests. The software is easy to use for the clinical archives and they made numerous improvements to the financial side at our request.
They did everything we asked of them. They were able to pivot some things in order to help us do the project the way we needed. They were as invested as we were in completing the project and satisfying the end users. This is rare with vendors, as most are black and white. We are very happy working with them.
We chose them for our data archival solution because of their flexibility to meet our needs, ability to listen to our needs and cost. From the sales process to implementation, we are happy and willing to be a reference for them.
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From start to finish, Margo and team always made it a point to stay on task, with the goal of reaching successful outcomes for each weekly milestone(s). We at SFH are sincerely grateful to have a data archival partner that cares so deeply about our customers’ ability to access their patient’s data from previous EMR systems.
We worked with them to retire and archive an old legacy EMR system that was costing significant money to keep running. We were able to abstract and archive all the data from our on-premises servers to their cloud, making our data available to search and retrieve past patient data by our medical records staff with ease. The attention to detail and quality of work delivered was amazing, their technical team is very talented. Our project was a huge success, and we are happy we partnered with them for the right solution.
We were changing our EHR from Siemens to Cerner, we wanted to archive our legacy medical records in a cloud-based system that our Providers could access when needed. They were able to extract our data to meet HIM requirements in the time stated in the Project Plan. We would highly recommend them for EHR archival needs.
Working with the team at them was a great experience. They took data from an unstable server and database and created a new data system for us. The old database was cumbersome and difficult to look up and find patient information/ documents. Working within their solution has been extremely easy and finding information/ documents has been intuitive. I would recommend this archival system to anyone needing a systematic, user friendly way to store their old records.
They have worked with Glendive Medical Center to archive our medical data from multiple sources (i.e. both paper and electronic). They have great customer relation skills that kept us updated on the project process. Questions were answered within a few business days. If meetings were needed, they were scheduled with appropriate people on the phone to answer questions and solve issues.
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Our legacy EHR system was going to be sunsetted. We wanted a way to view documents without relying on aging software, so we contacted them for help. They were able to access the system to archive both Clinicals and Financials into their cloud solution. We would highly recommend them if you are wanting to archive your patient data.
They provide very affordable data management solution. We utilized the services to extract medical records for multiple legacy systems, so we could view them in one program. As a small critical access hospital, we have limited resources available to accomplish this and they did all the work with minimal assistance from our facility and at a reasonable price.
They has been wonderful to work with throughout the migration process. Their willingness to make programming changes to fit our policies/regulatory requirements is something you do not often find. Overall this has been an exemplary experience.
Cherokee Regional Medical Center is very pleased with the archiving service provided for our old Healthland classic EHR. They completed the project on time as promised. This is a very economical way to manage our historical patient data. All the staff involved in the project were wonderful to work with!
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Recipient of multiple industry awards & recognitions, including:
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