Even with the best records management policies and systems in place, many records programs continue to have challenges influencing user behavior to ensure that a record is appropriately captured and categorized for full lifecycle management.

If not done properly, locating, recalling, and the disposal of records at end-of-life can become unmanageable and very costly. Furthermore, securing the critical executive support needed to make a records program successful requires engaging multiple departments across the business.

This webinar helps records managers focus on the internal marketing and effective delivery of records management services within the enterprise, from top executives to end users.