How Pullman Regional Hospital Retired Legacy Systems Without Losing Access to Critical Records

The Challenge

Pullman Regional Hospital needed to move from multiple legacy EHR platforms to Epic while preserving more than 20 years of patient and financial data, eliminating the cost of maintaining outdated systems, and avoiding disruption to care or operations.

The Solutions

Access extracted, validated, standardized, and migrated their historical records into Access Unify® | Health, a HIPAA compliant, cloud-based archive that provides secure, searchable access to legacy clinical, financial, and business data after the old systems are retired.

The Results

  • Preserved searchable access to more than 2,250 GB of historical data spanning over 20 years.
  • Eliminated the cost and complexity of keeping legacy systems active for historical record access.
  • Transitioned to a new EHR on schedule while improving audit readiness, data governance, and care continuity.

 

 

About Pullman Regional Hospital

Pullman Regional Hospital (PRH) is a public district, not-for-profit hospital located in Pullman, Washington, serving the southeastern Washington and northern Idaho region.

The Challenge

PRH was planning to upgrade its electronic health record system (EHR) from multiple legacy platforms to Epic when the question of “how will we access our historical records stored in those outdated systems moving forward?” surfaced.

They needed to find a way to maintain the integrity of 20+ years’ worth of patient and financial data that was saved in varying formats while eliminating their reliance on those legacy systems. As a small, regional hospital, they couldn’t afford to keep them active simply for historical record access and compliance purposes.

Additionally, PRH required minimal disruption to operations and timelines as their transition to Epic (and caring for patients) could not be delayed.

As PRH searched for a partner to help them address this challenge, Access was recommended to them by a large hospital system and a healthcare IT consulting firm. Access proposed migrating their historical records into a cloud-based, searchable archive to support Pullman Regional Hospital’s transition to the Epic EHR platform.

The Solution

Access extracted, validated, standardized, and migrated data in batches from the retiring legacy systems and consolidated it within Access Unify® | Health—PRH’s centralized platform for historical data retrieval and access moving forward. Meanwhile, active and critical records were migrated into Epic to maintain care continuity.

Access Unify® | Health was configured for 315 users across five hospital sites, providing role-based access and intuitive data retrieval capabilities that supported clear audit trails. Through disciplined project management and close collaboration with PRH’s IT and clinical teams, the transition was completed efficiently, fully aligned with Epic’s go-live schedule, and without operational disruption.

Access also provided comprehensive training, regular project updates, and responsive tech support to ensure user adoption.

Results

With Access Unify® | Health, PRH can now instantly access more than 2,250 gigabytes of historical data accumulated over two decades—eliminating the burden, expense, and complexity of maintaining outdated legacy systems.  The data is indexed, clean, and secure, so PRH is now more compliant and audit-ready. Additionally, the seamless Epic integration improves care continuity and their overall data governance posture and marks a significant step in PRH’s digital transformation journey.

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Moving to Epic, Cerner, or another go-forward system?

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