Browsers

Our software is designed to work well with all modern browsers that support JavaScript, including legacy support for IE 9 or later

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Safari
  • Google Chrome

 

Operating Systems

  • Microsoft Windows 7 or later (32 bit and 64 bit)
  • Mac OS 10.7 or later

 

Java (required for some legacy browsers only)

  • Java 7 (latest Update)
  • Java 6 (32 bit for Mac OS)

 

Microsoft Office

  • 2010 or later

 

Other Software

  • Adobe Reader 9 or later, or Adobe Acrobat 9 or later (if viewing PDF files is required)

 

Scanners

To upload documents into CartaDC/CartaHR, users can scan documents with any scanner that is supported by their browser and that creates high-quality images (TIF or PDF).

 

Printers

CartaDC/CartaHR users can print reports and barcodes with any printer that is supported by their browser and that prints high-quality copies.

 

Mobile Devices

CartaDC/CartaHR offers limited mobile device support. CartaDC/CartaHR  should work on any mobile device with a supported browser. However, the Document Viewer will only display TIF and PDF files. And users may need to zoom in to access some of the features of CartaDC/CartaHR.

Access tests CartaDC/CartaHR using the following mobile devices:

  • Apple devices with the latest version of iOS
  • Android devices with the latest version of Android
  • Windows devices with the latest version of Windows Mobile

 

NOTE: When user begins working on an E-Forms campaign on an Android device, the keyboard displays only for few seconds and user cannot enter any values. The work around for this issue is to change the orientation of the device from portrait to landscape.