Why is information management important?

Information Management Policies Require the Involvement of the Organization. A consistent set of information governance (IG) policies in support of a retention schedule is crucial to effectively control, protect, and manage your company’s information governance framework. It can also help improve operational efficiency and spend across multiple departments and locations when aligned properly.

Feel daunting? It’s easy to get started with the right people in the room. Ask for representatives from Legal, Records Management, Risk, IT and HR to join you as you start by aligning upon your organization’s risk tolerance. From there, we can access your current maturity, and get to work on a gap analysis so we can create and perfect your information management policy.

More than 33% of companies report that retention, data protection and PII are missing from their information governance policies.

— AIIM Governance and Compliance in 2017 Report

Information Governance Gap Analysis

To build a best-in-class IG program it’s essential to understand your organization’s current level of IG maturity. Our IG experts can provide an assessment based on industry best practices (ex. ARMA’s Maturity Model). We start with an assessment of your records and information management program and operations, encompassing both paper and electronic records.

Assessment projects can include:

  • Identifying information governance policy issues as they relate to operations and RIM (records and information management) programs
  • Assessing the current state of your records program and repositories that are considered high-risk / high-value from a regulatory compliance and/or litigation management standpoint
  • Developing a strategic information governance framework to remediate gaps and weaknesses, and improve application and performance
  • Developing cost estimates of the remediation and improvement activities

Information Governance Policy Advisory Services

Central to the success of policy review is an understanding of your organization’s operational processes and locations, as well as a clear understanding of your regulatory environment. To develop information governance policies fit for your specific organization, it’s crucial to first review and analyze existing documentation, data, and systems. This might include conversations with your stakeholders in Legal, Records Management, Risk, IT, HR, and other parts of the business.

Component evaluation and development may include:

  • Policies regarding; privacy, security, email, social media, destruction, and legal holds
  • Current process evaluation: highlight the degree to which policies are kept up-to-date for changing laws and operational mandates
  • IT systems and controls review
  • Workflows and governance processes for ongoing and efficient information management

Information Management Procedures and Best Practices

Not sure where to start? We’re here to help you evaluate existing information management procedures and recommend improvements. We can also help you create brand-new information governance framework specific to your business and industry.

Information Management services may include:

  • Taxonomy development
  • Record series and file naming conventions and metadata structure
  • Container labeling
  • Container packing and indexing
  • Unstructured data management
  • Enforcement of expiration / defensible destruction of documents

Your Complete Information Management Solution

We specialize in retention policy and schedule creation, and holistic IG support including compliance and data privacy, coupled with years of expertise in traditional records and information management. This allows us to offer a full-service approach to managing the entire information lifecycle.