Chad is responsible for company-wide operations performance management, client experience and operational excellence across all of Access’ 60+ facilities in North America. His responsibilities include improvements and optimization of record center and secure destruction center operating practices such as safety, security, compliance, business acquisition integration, and transportation initiatives. Chad also oversees vendor relationships with key top operational vendors. He has extensive senior management experience in the records and information management industry. He is a proud graduate of Xavier University and served in the military before joining Access.