Recognized by KLAS for Consistent Customer Experience

Trusted by healthcare leaders. Honored by KLAS.

Our Best in KLAS performances reflect what matters most: the day-to-day experience our customers have with our product and support teams.

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How Customers Rate Their Experience With Us

KLAS ratings come directly from healthcare providers who use our solution in real environments. Their feedback shapes our performance across key customer experience pillars.

Behind every A+ rating is a healthcare team working faster, feeling more confident, and caring more efficiently. Here’s what those top ratings translate to in real life:

Culture (A+): A partner who listens before solving.
Loyalty (A+): A team that never leaves you stranded.
Operations (A+): A process that just works.
Product (A): Technology that’s easy, dependable, and trusted.
Relationship (A+): Partnership without the pain points.
Value (A): Performance that proves its worth.

KLAS Software Grading Scale (100-point)
A+ = 95–100 | A = 91–94.9 | A– = 88–90.9

What Healthcare Organizations Shared With KLAS

KLAS collects direct feedback from providers who use our solution in their day-to-day work. Their comments reflect real experiences across implementation, support, product use, and long-term partnership.

KLAS Category: Product

“Fovea EHR Archive is extremely user-friendly. We can easily type in a few letters of a word, and then we will immediately pull up the records that we want. The system is a lot more user-friendly than we thought it would be.”

KLAS Category: Value

“From a cash perspective, Fovea EHR Archive costs about one-third of what another vendor wanted to charge for the same thing. That is a pretty good value. The system costs more per brief because of the transmitter, but if an organization is changing less often, the overall cost might be lower.”

KLAS Category: Loyalty, Relationship, Operations

“We were archiving our EHRs into Fovea EHR Archive, and Access helped us make the data transition from our old EHRs to the new one. When I found Fovea, we were in a hard situation because this was the first time that our organization was changing EHRs, and we didn’t have in-house technical people. We needed the EHR transition, but Access really helped us a lot. They had the technical skills, and we didn’t really know what we were doing, so we needed guidance. Access had a strong data migration team. Everything went very well.”

KLAS Category: Operations

“Access has training webinars to cover different things about their tool, and that is nice. The trainings are recorded, so we can watch them later if needed.”

KLAS Category: Loyalty, Relationship

“Fovea EHR Archive was suggested to us, and I know Access has since picked up a couple of other clients from the affiliation group we are with. We gave them another database, and Access knew where to find stuff in the system. They were very patient with us while we were in transition, not just with software but also with the IT provider. There was a lot of back-and-forth, and Access handled it well.”

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What Healthcare Providers Count On

Healthcare organizations value reliability in every part of their data strategy — reliability that they gain with Access. These are the fundamentals that strengthen our partnerships.

Each of these elements contributes to the experience our customers describe to KLAS.

HIPAA-Compliant Processes — Because protecting patient privacy isn’t optional.
SOC2 Certified Environment — Every safeguard, verified and documented.
Secure Hosting and Access Controls — Your data. Your rules. Always protected.
Experience Across Multi-System EHR Transitions — From migration to modernization, we make it seamless.
Hands-On Implementation and Support Teams — Gain a dedicated partner through the implementation process and beyond.
Proven Ability to Simplify Legacy System Retirement — We bridge the gaps so your data flows freely.

Ready to Explore How We Can Support Your Data Strategy?

Access helps healthcare organizations protect historical data while reducing costs and simplifying workflows. Retire your legacy EHR/EMR systems with confidence, while ensuring your data remains secure, accessible, and compliant for years to come.

Your patients, your compliance, your peace of mind. Access helps deliver it all.

Talk to Our Experts Click here is you are a current customer