New report finds the majority of decision-makers are interested in AI but feel their organizations are lacking knowledge to leverage it while also facing challenges with changing RIM laws and regulations.
Peabody, MA, May 15, 2024 — Access, the world’s largest privately-held integrated information management services provider, today released findings from its 2024 State of the Records and Information Management (RIM) Industry research, revealing insights from hundreds of key decision-makers about the current and future state of the industry.
The new research conducted by commissioned third-party research providers revealed only 23% of decision-makers believe their organizations have expert-level knowledge about RIM practices, including AI adoption. In addition, 45% of decision-makers report challenges complying with changing regulations. Given the ongoing increase in data, privacy, and other regulations, as well as the likelihood of lawsuits from data breaches, the risks are higher for organizations that lack experience with information management best practices.
The survey also assessed decision makers’ perceptions of their organizations’ proficiency in information management, as well as the myriad of challenges they face, such as increased data volume, compliance and security issues, resistance to change, and resource limitations.
“The amount of information that organizations must contend with annually is rising exponentially,” said Tony Skarupa, Chief Executive Officer at Access. “Yet, this research shows that many organizations are lacking the critical knowledge and resources needed to handle this volume of information effectively. It has never been more important for business leaders in this position to prioritize securing their records and information, hire qualified specialists in information management, and partner with RIM providers that have the right expertise to help manage and automate the whole information lifecycle, including security and compliance.”
Following are the most notable research insights, including opportunities and trends, revealed about the current and future state of RIM:
To attend the upcoming related webinar, “Unlocking Data Potential: Mastering Challenges in Information Management & Governance” exploring the key research highlights, REGISTER HERE.
To speak with an Access representative, please contact Access.
Survey Methodology
Access partnered with TEAM LEWIS to survey 300 business decision-makers and IT decision-makers across the United States at organizations with fewer than 500 employees in the Financial Services, Energy, Manufacturing, Insurance, Legal, and Healthcare industries. The goal of the survey was to understand these decision-makers’ thoughts on the current and future state of the records and information management industry. The company also partnered with Cint, a premium provider of digital survey solutions, to recruit survey respondents and collect data through a 25-question online survey.
About Access
Access is the largest privately held records and information management services provider worldwide, with operations across the United States, Canada, Central America, and South America. Access provides transformative services, expertise, and technologies to make organizations more efficient and more compliant. Access helps companies manage and activate their critical business information through offsite storage and information governance services, scanning and digital transformation solutions, document management software, and secure destruction services. Access has been named 12 times to the Inc. 5000, the ranking of fastest-growing private companies in the U.S. For more information on Access, please visit AccessCorp.com.
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For more information, contact:
Melissa Kolodziej
781-710-0763
[email protected]
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