Staying competitive in today’s digital-first world is challenging for businesses that don’t integrate and leverage technology tools and resources. However, embarking on a digital transformation journey is not for the faint of heart. Digital conversion projects of any size demand thorough research and planning, dedicated time, and a budget, yet the result is significant: improved customer experiences, streamlined operations, and a boost in employee productivity. Because these benefits greatly outweigh the challenges, digital transformation has become a critical focus for organizations striving for growth and long-term success.
Continue reading to explore five digital transformation best practices to enhance your organization’s overall strategy and position you for success.
1. Generate Internal Alignment
A successful digital transformation initiative requires internal alignment. This means securing buy-in from executive sponsors and the teams who will engage with newly digitized processes. Why is this important? Beyond having project champions, financial support for digital initiatives is essential. As a starting point, identify who should be involved in the digitization project and form a team of stakeholders from across the organization, including HR, IT, finance, and operations. Having representatives from various departments brings a unique perspective to the planning, strategy, execution, and measurement of the digitization project. Fostering ongoing dialogue with this group of stakeholders will help prioritize initiatives, ultimately enhancing record access with increased accessibility and efficiency for all users.
2. Understand the Business Context
Before transitioning to a digital-first approach, conduct a comprehensive assessment of how you capture, store, and access your files. Once you determine what files exist, evaluate how easily they can be accessed. Understanding your existing paper-based processes is essential before fully implementing digital-first practices.
Another important aspect to consider before you launch into full-scale digitization is understanding the regulatory landscape at the state, national, and international levels. Different documents are subject to a rapidly changing set of regulations and criteria related to retention and management. While digitization promises simplicity, it doesn’t eliminate compliance concerns. Understanding inventory and undertaking routine cleanups ensures you stay within the retention rules and compliance policies.
3. Document the Organizational Objectives & Success Criteria
Open dialogue with stakeholders is crucial in determining what you want to achieve through digitization. For example, are you looking to improve data security and operational efficiencies? Or are you looking to reduce costs? Organizing and executing a digital transformation project is only successful with a clear understanding of the overarching objectives upfront, so take time to talk with stakeholders and identify the benefits digitized documents will likely deliver and what you strive to achieve. Prioritizing initiatives that will generate the highest return on investment is an excellent way to kickstart a digital transformation project within your organization.
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4. Identify Project Management Resources
Project management can mean the difference between success and failure in digital transformation. A strong project manager defines the project’s scope, ensures all stakeholders are on the same page, creates a realistic schedule, and ensures that resources are used wisely. Ideally, you will appoint a dedicated project manager rather than assigning part-time project management responsibilities to an employee who already has a “day job.”
Many organizations partner with a trusted information management partner, like Access, to ease the challenges associated with digitization projects. When you collaborate with Access, a dedicated project management group ensures that important constituencies buy in at every stage of the project, involve the right people in discussions as issues arise, and manage the project timeline and budget.
5. Commit to Starting with a Pilot Project
To prepare for implementing digital-first processes, initiate a pilot project first. This approach allows you to address potential issues on a smaller scale before rolling out changes to the entire organization. Additionally, pilot projects provide opportunities for small wins, which generate momentum and enthusiasm throughout the organization. The insights and key learnings that result from these initial projects allow teams to modify their processes and pave the way for larger-scale digital transformation initiatives.
Digital transformation doesn’t happen overnight. From thorough planning to ongoing adjustments based on internal feedback, digitally transforming your business processes requires time, patience, and commitment to reap the benefits—and Access is here to help.
Access has extensive experience helping organizations of all sizes meet their digital transformation goals. Access offers solutions that seamlessly integrate with your organization’s existing systems, improving efficiency and compliance by helping you know what records you have, where they are stored, and the necessary duration for retaining those records. Start your digital transformation journey today by contacting an Access representative to discuss which solutions fit your needs.
If undertaking a large digital transformation project still sounds daunting, watch this webinar—where we explain the concept of “strategic digitization” and how it helps ensure your information management processes maintain a seamless balance between security, compliance, and accessibility. We delve into the complexities of modern digitization, highlighting the importance of making informed, strategic decisions.
Watch the Recording Now!
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