Your customers who have been part of a data breach will be assigned a professionally trained Recovery Advocate who will work with them to identify and resolve any instances of identity theft.
Affected consumers will have direct access to their Recovery Advocate via phone, email and fax for the duration of the case, and for 12 months after. They will also be provided an Identity Care Account with free credit monitoring and 24/7/365 access to updates concerning their identity theft case.
These services are available for up to 50,000 consumers per security breach event, but can be expanded to include larger groups as needed, at preferred rates.
We’ll notify the consumer’s creditors, financial institutions and utility providers, as well as the three major credit bureaus, notifying them of the event and placing fraud alerts with each.
We will contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles and other organizations to prevent misuse of official documentation.
We’ll help with filing a police report and the official Identity Theft Affidavit from the Federal Trade Commission.
We will research and document any fraudulent transactions and follow-up to make sure all wrongful activity is resolved and removed from credit files.
We will coordinate with government agencies to reverse any illicit information or address instances of misuse of official documentation.
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