Managed Recovery Services

Support your customers with the help they need

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Full Support for Your Affected Customers

Your customers who have been part of a data breach will be assigned a professionally trained Recovery Advocate who will work with them to identify and resolve any instances of identity theft.

Affected consumers will have direct access to their Recovery Advocate via phone, email and fax for the duration of the case, and for 12 months after. They will also be provided an Identity Care Account with free credit monitoring and 24/7/365 access to updates concerning their identity theft case.

These services are available for up to 50,000 consumers per security breach event, but can be expanded to include larger groups as needed, at preferred rates.

Full support means we will also:

 

 

Help with notifications

We’ll notify the consumer’s creditors, financial institutions and utility providers, as well as the three major credit bureaus, notifying them of the event and placing fraud alerts with each.

We will contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles and other organizations to prevent misuse of official documentation.

Provide in-depth assistance

We’ll help with filing a police report and the official Identity Theft Affidavit from the Federal Trade Commission.

We will research and document any fraudulent transactions and follow-up to make sure all wrongful activity is resolved and removed from credit files.

We will coordinate with government agencies to reverse any illicit information or address instances of misuse of official documentation.

For additional information about subscribing to Notifi, please call Access Client Care at 1 888 869 2767.

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